When our customers demand market development innovative concepts, we're on top form, aiming to give and receive attention.
As a leading provider of cloud and contact center solutions, Genesys has a vision to deliver empathetic customer experience on a grand scale. “Experience orchestration” is the keyword when companies use Genesys’ cloud, digital and AI technologies to provide personalized customer experience to deepen customer loyalty and improve the employees’ experience .
Since 2020, BMQ has supported the Genesys marketing team with concepts and content for market development in Switzerland and Austria. The focus is on the two sectors: healthcare and manufacturing.
«BMQ combines a deep understanding of contact centers and customer experience with creativity, B2B marketing know-how and do-how and an outstanding network. This package is unique in the market. We look forward to working with BMQ to inspire our customers in Switzerland and Austria to choose Genesys!»
Beate Christen-Kaube, Marketing Director Germany, Austria and Switzerland at Genesys
